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Response Time
We typically respond within 24–48 hours.
Global Support
We support users worldwide in any language.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel at any time from your Account page using the "Manage subscription" button. Cancellation stops future billing and you keep access until the end of your current billing period.
Can I get a refund?
We offer a 30-day refund period for first-time purchases. See our Refund Policy for full details and eligibility requirements.
Is my data secure?
Yes. We use encryption for data in transit and at rest. Your audio files are processed solely to generate emails and are handled in accordance with our Privacy Policy.
What happens to my audio files?
You retain ownership of all audio files you upload. We process them to provide transcription and email generation services. Audio files may be temporarily transmitted to OpenAI for processing. See our Privacy Policy for more details.